1. Who we are
Scent Up Fragrance is a trading brand of Scentup Ltd, 962 Eastern Avenue, Ilford, England, IG2 7JD. Contact: contact@scentup.co.uk.
2. Information we collect
When you contact us through the website, we may collect your name, email address and the contents of your message. When you place an order, payment and checkout information is processed through Stripe; we receive the information needed to fulfil and manage your order.
The website also uses essential browser storage to remember items in your shopping basket. This is used to provide the basket functionality and is not used to build an advertising profile.
3. How we use information
- To respond to enquiries and customer service requests.
- To process, fulfil and manage orders and payments.
- To communicate with you about an order or enquiry.
- To prevent fraud, abuse and misuse of the website.
- To maintain and improve the website and its security.
4. Service providers
We use trusted service providers to operate parts of the website and payment process. Stripe processes online payments and checkout information. Resend is used to securely deliver messages submitted through our website contact form to our business mailbox. These providers process information according to their own terms and privacy policies.
5. Legal basis
Depending on the circumstances, we process personal information because it is necessary to provide a service or perform a contract, to comply with legal obligations, for our legitimate business interests, or because you have given consent where consent is required.
6. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, tax, fraud-prevention and dispute-resolution requirements.
7. Your rights
Depending on the circumstances and applicable law, you may have rights to access, correct, delete or restrict the use of your personal information, as well as rights relating to portability or objection. You can contact us at contact@scentup.co.uk to make a request.
8. Third-party links
Our website may link to third-party websites such as Instagram or payment providers. We are not responsible for the privacy practices of those external websites.
9. Contact
For privacy questions or requests, email contact@scentup.co.uk or write to Scentup Ltd, 962 Eastern Avenue, Ilford, England, IG2 7JD.